Flight Booking Policy

• The total price quoted/shared includes all applicable government taxes.
• All flight tickets are non-refundable until specified.
• You are required to pay the entire amount prior to the confirmation of your booking.
• There will be no refund for 'no-shows' or any partially unused flights.
• To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.
• Infants must be accompanied by an adult at least 18 years of age.
• All Tickets/Bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines / Supplier.
• Special case like Unaccompanied minor, Special person, Disability, Pregnant women, VIP and others will be covered under airline policy only.

Check-in

• As per the airline rules, the standard check-in time begins 2 hours before departure for domestic flights.
• For International flights, the check-in time is 3 hours before departure.
• Infants must have valid proof-of-age documents showing that the infant is under two years old.
• Additional payment may be charged by the airline for seat/meal allocations.

Amendments

• My Ticket Creator can assist you with amendments to most bookings. In some cases, though, you'll need to contact the airline directly.
• Every booking made on My Ticket Creator is subject to amendment charges levied by the airline, which may vary by flight and booking class. The charges levied by Airlines are Non-Refundable in case of cancellation post amendment.
• If you amend your booking, you will be charged the difference in fare, if any, applicable when the amendment is made. However, if the new fare is lower than the original fare, difference in the amount will not be refunded, but the rebooking charges as applicable will be collected.
• In addition to the airline's amendment charges, My Ticket Creator charges a Non-Refundable amendment handling fee of INR 300 per passenger per segment within India Domestic bookings.
• We'll collect these charges from you when we make the changes to your travel plans. We'll also collect the difference in fare, if any, applicable when the amendment is made.
• Depending on the airline's policy, some booked fares may not be amended.
• For within India Domestic bookings, if you amend your ticket offline through our call center a Non-Refundable fee of INR 300 per passenger per segment will be charged in addition to airline's amendment charges.
• For International bookings (Ex-India/To-India/Anywhere to Anywhere in the world), if you amend your ticket offline through our call center a Non-Refundable fee of INR 400 per passenger per segment will be charged in addition to airline's amendment charges.

Cancellation Policy

• Every booking made on My Ticket Creator is subject to cancellation charges levied by the airline, which may vary by flight and booking class.
• Some booked fares may be non-refundable per the specific airline's policy.
• Convenience fee is non-refundable in case of ticket cancellation by the user, or flight cancellation by the airline.
• Offline cancellations: We accept cancellation requests through phone. However, My Ticket Creator cancellation charges for such offline cancellations may be higher.
• In addition to the airline's cancellation charges, for within India Domestic bookings, My Ticket Creator charges a Non-Refundable cancellation fee of INR 300 per passenger per sector.
• For International bookings (Ex-India/To-India/Anywhere to Anywhere in the world), My Ticket Creator charges a Non-Refundable cancellation fee of INR 649 per passenger per ticket.
• Only cancellation requests made telephonically, or by e-mail through our customer support shall be entertained.

Refunds

• It is mandatory to contact My Ticket Creator for all refunds, as the airline will not be able to refund your tickets booked with My Ticket Creator.
• If you need a refund for paper tickets, please send them back to us. Your tickets must reach us within 48 hours of the time of cancellation so that we can get them endorsed by the airline for you.
• If your paper ticket gets lost or damaged, the airline will not be able to process a refund request.
• All cancellations made directly with the Airline need to be intimated to My Ticket Creator by Email or Phone in order to initiate the refunds process.
• Processing times for cancellation and refund requests vary.
• My Ticket Creator shall refund your cancellation only after the respective Airline/Service Provider processes to us your eligible refund.

No Show

• The Airline reserves the right of admission or boarding for onward or return flight, in case the customer fails to board any segment of the travel for his itinerary.
• My Ticket Creator shall not be responsible or liable for such refusal of admission or boarding.

GST

• GSTIN cannot be updated once booking is completed.

Denied Boarding

• In case the customer is denied boarding due to VISA, Name, adequate funds or any other issues, My Ticket Creator is not liable for this.

Flight Reschedule/Cancellations

• My Ticket Creator will not be responsible for any flight reschedules/cancellations by the airline.